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WhatsApp Opt-Out Policy

At Omege Infra Estates Pvt. Ltd., we respect your privacy and your right to control how you receive communications from us. This Opt-Out Policy explains how you can stop receiving WhatsApp messages and what happens once your request is processed.

1. Purpose of Opt-Out

While WhatsApp is a convenient way for us to share updates such as project launches, booking confirmations, appointment reminders, and exclusive offers, we understand that you may choose to discontinue these communications at any time.

This policy ensures a simple, transparent, and user-friendly opt-out process.

2. How to Opt-Out

You may withdraw your consent to receive WhatsApp messages from Omege Infra Estates Pvt. Ltd. at any time using any of the following methods:

Reply via WhatsApp
Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES” in the chat.

Contact Customer Support
Reach out to us via email or other support channels and request removal from WhatsApp communications.

In-Person Request
Inform our sales representatives during site visits, events, exhibitions, or office interactions.

3. Processing of Opt-Out Requests

Once your opt-out request is received:

  • Your number will be removed from our WhatsApp communication list within 24 hours
  • You will receive a confirmation message such as:
    “You have successfully unsubscribed from Omege Infra Estates Pvt. Ltd. WhatsApp updates. No further messages will be sent unless you opt in again.”

4. Re-Subscription (Opt-In Again)

If you wish to resume receiving WhatsApp communications in the future, you may opt in again through:

  • Website forms with consent checkbox
  • SMS or email invitations
  • In-person confirmation at our office or events

5. Data Privacy & Security

We handle your personal data responsibly and in accordance with applicable laws:

  • Your opt-out request is securely recorded for compliance purposes
  • Your data is not sold, rented, or misused
  • We do not share your information with unauthorized third parties
  • All communication practices comply with applicable data protection regulations and WhatsApp Business policies

6. Contact Us

If you have any questions regarding this policy or your communication preferences, please contact us:

Omege Infra Estates Pvt. Ltd.
📍 154-B, Sunny Enclave, Desu Majra, Kharar, Punjab, 140301
🌐 Website: https://chandigarhomegacity.com/
📧 Email: marketing@chandigarhomegacity.com